Services / Server Support and Virtualisation

Windows Server and Proxmox support in Mauritius

Need help with a slow server, a virtual machine that will not start or a planned move? IT Works supports Windows Server and Proxmox for businesses across Mauritius, on local and hosted servers.

Windows Server support for your business

We help with server installation, configuration, maintenance and optimisation. Tell us which applications your team relies on and whether the problem affects the whole server, one application or particular users.

We review the server and its dependencies before agreeing changes. Include your Windows Server version, the role it performs and what stopped working. Remote and on-site assistance are available across Mauritius.

Proxmox virtualisation and VM management

Already running Proxmox, or planning a virtualised server setup? We help with Proxmox virtualisation and virtual machine management, including reviewing the host, guest systems, storage and available resources.

Tell us which VMs run your business applications, your Proxmox version and any error or capacity concern. We confirm the work for your actual environment before making a change.

Server migration with a clear plan

Moving a VM, replacing hardware and upgrading Windows Server are different jobs. We agree the destination, maintenance window, recovery option and business checks before scheduling a move.

A migration is ready for sign-off when the agreed applications and user tasks work in the new environment. Use the migration guide below to prepare the details and acceptance checks.

  • Identify the applications, users and locations that depend on the server.
  • Agree which data and settings must move, and what will stay behind.
  • Plan the maintenance window and the recovery decision if checks fail.
  • Have nominated users check their everyday work before general use.

Backup and recovery checks

Server backups are part of our support service. We review what is protected, the latest completed jobs and the recovery checks required for your environment. Tell us whether a restore has been tested and which applications matter most.

For a migration or upgrade, agree the recovery plan before work starts. The related backup and restore guide gives you a checklist to discuss with the support team.

Local servers and hosted environments

We support local and hosted server setups. Discuss where the server runs, which offices need access and whether you want help with the existing environment or a different arrangement.

Installation, maintenance, user access, backups and any application or licensing requirements should be considered together. We review the scope and pricing with you before confirming the setup.

Request server support or plan a change

Use Request support for an existing issue, or Ask a question to discuss installation, virtualisation or migration. A short description of the current system and business impact helps us agree the next step.

  • Include the server platform, software versions and key applications.
  • Describe the exact error, when it started and which users are affected.
  • For a planned move, name the destination and acceptable maintenance times.
  • Tell us the backup situation. Keep passwords, private keys and confidential files out of the public enquiry.

What's included

  • Windows Server support
  • Server installation and configuration
  • Server maintenance
  • Server optimisation
  • Proxmox virtualisation
  • Virtual machine management
  • Server backup
  • Server migration
  • Local server and hosted server solutions

Frequently asked questions

Do you provide Windows Server support in Mauritius?

Yes. IT Works provides Windows Server installation, configuration, maintenance and optimisation, with remote and on-site help across Mauritius. Tell us your version, server role and issue so we can confirm the scope.

Can you support an existing Proxmox installation?

Yes. Proxmox virtualisation and virtual machine management are part of our service. We review the host version, VMs, storage and applications before agreeing the work.

Can you help with a slow server or a VM that will not start?

We can review the affected server or VM and the applications it supports. Include the exact error, when the issue began, recent changes and the backup situation so we can assess the next step.

Do you support both local and hosted servers?

Yes. Our service covers local and hosted server environments. Tell us where the server runs, which users and locations need access and whether you need support or a new setup.

Will moving a Windows VM upgrade Windows Server?

No. Moving a VM and upgrading its operating system are separate tasks. Any Windows Server upgrade must be assessed and included in the agreed work.

Can a server or VM migration happen without downtime?

That depends on the platform, application and migration method. We assess the actual environment and agree a maintenance window; live migration is not available for every setup.

Can you help with server backups and restore checks?

Yes. Server backup is part of our service. We agree what needs protection and the recovery checks required, including a restore test where appropriate to the work.

How much does server support or a Proxmox migration cost?

We quote for the agreed scope after reviewing your platform, applications, users and the work required. Include any hosting, backup or maintenance-window requirements with your enquiry.

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